Refund and Returns Policy

Shipping Policy

Thank you for shopping with Shop Robin Adel Dubruin! We strive to ensure your order arrives safely and on time. Below are the details of our shipping policy.

Processing Time

• Orders are typically processed within 1-3 business days (excluding weekends and holidays).

• You will receive a confirmation email with tracking information once your order is shipped.

Shipping Rates and Delivery Times

• Domestic Shipping: Standard shipping rates apply. Estimated delivery time is 3-7 business days.

• International Shipping: Shipping rates vary based on location. Estimated delivery time is 7-21 business days.

  • Note: Customs fees and import duties may apply and are the responsibility of the customer.

Order Tracking

• Once your order ships, you will receive an email with a tracking number and instructions on how to track your package.

• If you do not receive tracking information, please contact us at info@shoprobynadeldebruyn.com.

Shipping Address

• Please ensure that your shipping address is correct and complete when placing your order.

• Shop Robin Adel Dubruin is not responsible for packages lost or delayed due to incorrect shipping addresses.

Delayed or Lost Packages

• While we work with reliable carriers, delays can occasionally occur due to unforeseen circumstances.

• If your package is delayed or lost, please contact us at info@shoprobynadeldebruyn.com for assistance.

Returns and Exchanges

• For details on returns and exchanges, please refer to our Return Policy.

If you have any additional questions or concerns about your order, don’t hesitate to reach out to us at info@shoprobynadeldebruyn.com. Thank you for choosing Shop Robin Adel Dubruin!